The Way We Use Information
Call with questions 972-729-9552
1. We accept Visa, MasterCard, American Express, Discover.
Billing Terms & Conditions
We verify all billing information provided by our customers. Please enter your billing information correctly; otherwise, your order will be delayed for 48 to 72 hours.
We reserve the right to cancel any order that is unable to be verified or processed.
Shipping and Handling Charges
In order for our system to display an accurate shipping fee, please be sure to enter the correct shipping method. Otherwise, your order will be delayed. Please review the details of your order and inform us of any mistakes so that we can expedite the processing of your order.
1. 2nd Day (2 business days for delivery)
2. Ground Shipping (5 to 7 business days for delivery)
3. USPS Priority Mail (for APO, FPO, VI, GU address)
4. Free Standard Shipping (5 to 14 business days for delivery to US 48 continental states)
5. International Shipping (Please read our International order policy)
Shipping Terms & Conditions
All orders to be processed within two BUSINESS days, provided the items are in stock and there are no problems with the payment verification. Confections Boutique & Bags.com does not guarantee same day shipping. Orders will not be processed on weekends and holidays. Orders placed on Friday will be processed on the Next Monday even air shipment.
Refunds are not allowed; items may be returned for exchange at STORE CREDIT ONLY.
Items to be returned or exchanged must be received within 14 days of the original purchase date. Confection's Boutique reserves the right to refuse any refund or exchange dependent on the condition of the returned items. Please note that shipping and handling fees are non-refundable.
RETURNS will be processed within 7 to 10 business days upon approval. Please note on returns for exchange to different size or color, the purchaser is responsible for the shipping charges. Items returned must be in original condition, with all the original packaging, tickets, hangtags, etc..including the original invoice. Confectionsboutique.com will not accept any item returned with obvious signs of wear or with any of the original tags removed.
Before returning the package back to us for any reason, please request return merchandise authorization (RMA) number through firstname.lastname@example.org
Our representative will review your request within 24 hours and issue the RMA number per our return policy. They may refuse to issue RMA number is the request not following our return policy.
After customers get the RMA number, please mark on the return invoice. Any return invoice without RMA # will be refused.
International Order Policy
We are not able to provide destination country tax and duty charge if occurred.
Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. Confectionsboutique.com will NOT be responsible for any of the above Duties and Fees.